FAQ
ask us
anything
WHAT CERTIFICATIONS DO YOU HAVE?
Certificate of qualification means that our electricians have met the requirements to work as electricians in Ontario.
309A electrical license means that our electricians can work in every type of residential and commercial building.
Master Electrical license Dave (owner) has his master electrical license which means he has a higher level of skill and knowledge allowing him to oversee apprentices and journey persons.
Electrical Contractor License (ECRA/ESA): this means that DH ELECTRIC is allowed to operate in Ontario.
IS YOUR COMPANY LICENSED AND INSURED?
Yes, DH ELECTRIC is licensed through the ECRA/ESA. You can lookup licensed electrical contractors by clicking here.
You can type in our license number 7017391. Every electrical contracting business must have an ECRA/ESA license number.
DH ELECTRIC is also fully insured.
WHAT SERVICES DO YOU PROVIDE?
We provide residential and commercial services. For a full list of services visit our services page here.
WHAT WILL MY PROJECT COST?
One size doesn’t always fit all! That’s why we always provide a free estimate. We will come out to your location and look at your project. This allows us to give you the best price for your specific job! If you would like to book a free estimate you can do so here.
WHAT ARE YOUR HOURS?
Our main hours are:
Monday – Friday 9AM-5PM
Saturday – 9AM – 12PM
Sunday – Closed
We know schedules can be crazy so we sometimes work outside of these hours when needed (additional charges may apply).
DO YOU OFFER FREE ESTIMATES?
We do! We believe that it’s important for you to know what your project will cost upfront. This is why we visit your location prior to providing an estimate. This gives our electrician time to properly diagnose a problem or make sure we know exactly what you want. It is also a good opportunity for you to ask us questions!
HOW SOON CAN YOU START MY PROJECT AND HOW LONG WILL IT TAKE?
This varies depending on how large the job is and what is needed in terms of materials/equipment. We will always give you an idea of how soon we can start so you can make the best decision.
Every project is different. For most smaller jobs they can usually be completed in one visit. Larger jobs may require multiple days.
DO YOU PROVIDE A WARRANTY?
Yes, we provide a warranty on all of our electrical work and materials provided by us. Our warranty lasts for 6 months from the time the job is complete. Warranty does not apply to any work not done by DH ELECTRIC or any materials supplied by anyone other than DH ELECTRIC. For more information on our warranty and other service conditions click here.
WILL YOU NEED TO TURN OFF THE POWER?
Most work can be completed without cutting the power to your entire home or commercial building. If we do need to cut power to the entire home or building we will let you know ahead of time.
WHAT IF THERE ARE OTHER ELECTRICAL ISSUES?
Sometimes there may be other electrical issues found. If our electricians find additional electrical issues they will discuss it with you prior to doing any work. We may be able to provide a quote and fix the issue in the same visit.
WHAT AREAS DO YOU SERVICE?
We service the Hamilton & Niagara Region.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept cash, e-transfer or credit card payments.
I HAVE MORE QUESTIONS...
If you have more questions feel free to contact us.


